Effective Date: April 22, 2026
Voice Factory AI LLC ("we," "us," "our") operates voicefactoryai.com and provides AI voice agent services to businesses. This policy explains how we collect, use, and protect your information.
We collect information you voluntarily provide, including your name, phone number, and email address, when you submit our contact form, speak with one of our AI voice agents, or opt in through a client's website form.
We use this information to respond to inquiries, schedule appointments, provide customer support, and send related SMS or email communications.
By providing your phone number, you may receive SMS text messages related to your inquiry, appointment, or service request. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for assistance. We do not share your mobile opt-in or phone number with third parties for marketing purposes.
We do not sell your personal information. We may share information with service providers who help us operate (e.g., telephony and CRM platforms), solely to deliver our services.
You may request access to, correction of, or deletion of your information at any time by contacting us below.
Voice Factory AI LLC · San Francisco, CA · support@voicefactoryai.com